Terms of service
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TERMS OF SERVICE — ASTAVIA
OVERVIEW
Welcome to Astavia! The terms "we", "us" and "our" refer to Astavia. Astavia operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Astavia is powered by Shopify, which enables us to provide the Services to you.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services you may be asked to provide your email address, billing, payment, and shipping information. You are solely responsible for maintaining the security of your account credentials and all account activity.
SECTION 2 - OUR PRODUCTS
We have made every effort to accurately represent our products. However, colors or appearance may differ depending on your device settings. All product descriptions are subject to change at any time at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Astavia reserves the right to accept or decline your order for any reason. Your order is not accepted until Astavia confirms acceptance and receives payment. Please review your order carefully before submitting. Your purchases are subject to our Refund Policy. You represent that your purchases are for personal or household use only, not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, or import charges. You agree to provide accurate and complete payment information for all purchases.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once transferred to the carrier, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services — including trademarks, text, images, graphics, video and audio — is owned by Astavia or its licensors and protected by applicable intellectual property laws. You may use the Services for personal, non-commercial use only. Unauthorized use may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Astavia.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to third-party tools which we neither monitor nor control. Such tools are provided "as is" without any warranties. Any use of optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for their content or accuracy. Accessing third-party sites is at your own risk. Complaints regarding third-party products should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Astavia is powered by Shopify. However, all sales and purchases are made directly with Astavia. Shopify is not responsible for any aspect of transactions between you and Astavia. You expressly release Shopify and its affiliates from all related claims and liabilities.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy at support@astavia.store. By using the Services, you acknowledge that you have read our privacy policies.
SECTION 11 - FEEDBACK
Any feedback, reviews, or suggestions you submit grant Astavia a perpetual, worldwide, royalty-free license to use such content for any purpose. You represent that you own all rights to any feedback submitted and that it complies with these Terms.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to change or update information or cancel orders at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services for unlawful purposes, to infringe intellectual property rights, to transmit false or misleading information, to spam, or to engage in any conduct that harms Astavia or its users.
SECTION 14 - AGENTS
No automated agent or AI tool may access or interact with the Services unless it identifies itself in all requests and operates in strict accordance with our agent requirements. We may limit agent access by technical measures at any time.
SECTION 15 - TERMINATION
We may terminate your access to the Services at any time without notice. You remain liable for all amounts due up to the date of termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, ASTAVIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Astavia, Shopify, and our affiliates from any losses, damages or claims arising from your breach of these Terms, violation of any law, or your use of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, that provision will be severed and the remaining provisions will remain in full effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Astavia governing your use of the Services, superseding any prior agreements.
SECTION 21 - ASSIGNMENT
You may not assign or transfer this Agreement without our prior written consent. We may transfer or assign these Terms without notice.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction where Astavia is headquartered. Wayoming
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes. Check this page periodically for updates.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Astavia
support@astavia.store